FAQ

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

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  • Pre Sale Questions

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Pre Sale Questions

1. How to contact We Women?

The quickest way is to drop a message on WhatsApp at +92-331-6868775 with your query, and we will get back to you at the earliest.

2. Can we consult for Hair, Skin, and Beauty concerns?

Yes, you can consult with Farkhunda for limited guidance regarding hair, skin care, and related beauty concerns. Her practical and theoretical knowledge allows her to recommend suitable products for your skin type. Please note this consultancy is not clinical in nature.

Frequently Asked Questions

1. Do you deliver across Pakistan?

Yes, delivery is available across Pakistan, including major cities like Karachi, Lahore, Islamabad, Peshawar, Quetta, Faisalabad, Sialkot, Multan, and Hyderabad.

2. Who are your delivery partners?

We partner with M&P Express for deliveries.

3. Can you deliver through other courier companies?

Yes, we can deliver through other courier companies like TCS and Leopards. However, Cash on Delivery (COD) is only available with M&P, and advance payment is required for other courier services.

Payment & Refunds

1. What payment methods are available?

Cash on Delivery (COD): Available in major cities.
Bank Transfer: Payments accepted via Easy Paisa and Jazz Cash.

2. What is the Refund Policy?

Returns or replacements are allowed for damaged goods. Proof must be provided immediately upon receiving the shipment.

For other cases, return claims are handled on a case-by-case basis. Returned goods must be in unused condition. Refunds will be processed after deducting return delivery charges.

We Women Essential Shampoo FAQ

1. What is We Women Essential Shampoo?

We Women Essential Shampoo is a sulfate-free shampoo that strengthens and nourishes hair.

2. What are the benefits of We Women Essential Shampoo?

It strengthens, protects, and nourishes your hair while protecting color, reducing hair fall, preventing premature greying, soothing dryness, and cleansing the scalp for natural health and shine.

3. What are the key ingredients of We Women Essential Shampoo?

Arnica Montana, Jaborandi, Olive Oil Extracts

4. What is the best way to use We Women Essential Shampoo?

Apply a small amount of Essential Shampoo mixed with water to wet hair, massage into the scalp for 2-3 minutes, and rinse thoroughly.

5. Who should use We Women Essential Shampoo?

Perfect for all hair types, especially dull, dry, frizzy, treated, dyed hair, and sensitive scalps.

6. Are there any precautions for using We Women Essential Shampoo?

It is for external use only; avoid eye contact and discontinue if irritation occurs.

We Women Depigmentation Serum FAQ

1. What is We Women Depigmentation Serum?

Depigmentation Serum targets dark spots and melasma, restoring skin’s radiance with a potent blend of pure imported carrier oils and herbal tinctures.

2. What are the benefits of We Women Depigmentation Serum?

A powerful serum that lightens dark spots, tackles melasma, restores natural skin color, and rejuvenates for a radiant complexion.

3. What are the key ingredients of We Women Depigmentation Serum?

Berberis, Ledum, Hydrastis, Calendula

4. What is the best way to use We Women Depigmentation Serum?

Apply a small amount of serum gently to the dark or discolored skin patch. Use twice a day (am and pm). For better results, avoid direct exposure to heat and sunlight while the serum is applied.

5. Who should use We Women Depigmentation Serum?

Ideal for melasma, dark spots, and pigmentation issues.

6. Are there any precautions for using We Women Depigmentation Serum?

For external use only; avoid eye contact and discontinue if irritation occurs.

We Women Dark & Bright Hair Oil FAQ

1. What is We Women Dark & Bright?

Dark & Bright Hair Oil is made from pure imported carrier oil and herbal tinctures that nurture the scalp and strengthen hair from the root.

2. What are the benefits of We Women Dark & Bright?

It reduces hair fall, prevents breakage, nourishes deeply, supports growth, protects against heat damage, and absorbs quickly with a lightweight, non-greasy formula.

3. What are the key ingredients of We Women Dark & Bright?

Coconut Oil, Almond Oil, Olive Oil, Jojoba Oil, Lavender Oil, Peppermint, Tea Tree Oil, Vitamin E

4. What is the best way to use We Women Dark & Bright Hair Oil?

Use as a hair oil or serum to nourish, restore shine, and promote growth. Apply on scalp or damp hair as needed, warming in palms for better absorption, and avoiding overnight use for optimal results.

5. Who should use We Women Dark & Bright?

Ideal for all hair types, including thin, treated, or chemically processed hair.

6. Are there any precautions for using We Women Dark & Bright Hair Oil?

For external use only; avoid eye contact and discontinue if irritation occurs.

We Women Scent of Beauty FAQ

1. What is We Women Scent of Beauty?

More than a fragrance, Scent of Beauty is an ode to Beauty and the reminder of good times.

2. What are the benefits of We Women Scent of Beauty?

It lets its wearer portray a confident image. Its subtle notes leave a lasting and memorable impression.

3. What are the key notes of We Women Scent of Beauty?

Top Notes: Tropical and Citrus fruits
Middle Notes: Floral
Base Notes: Musk and Woody

4. Who should use We Women Scent of Beauty?

Women who desire to portray their best and confident self to the world and leave a lasting and positive impression.

5. What is the best way to use We Women Scent of Beauty?

Spray perfume directly onto pulse points (wrists, neck, behind the ears) for long-lasting fragrance. Don’t rub after application, as this can alter the scent. Reapply as desired, avoiding excessive use.

6. Are there any storage instructions for We Women Scent of Beauty?

Store in a cool, dry place away from direct sunlight. Keep the bottle tightly closed when not in use to maintain fragrance quality.

7. Are there any precautions for using We Women Scent of Beauty?

Avoid contact with eyes, damaged skin, or injured body parts. Keep away from the reach of children.

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